Return Policy
EXCEPTIONS
Please note that you may not be eligible for a refund if you're suspected of abusing our free trial system, or have previously received a refund. Refunds may not apply for coaching services that have already been used.
To return an item, please send us your order number and reason for refund. and include your proof of purchase, then
Rank Up Coaching Service:
In the service we offer unlimited coaching until the rank goal is achieved. Of course students need to take the program seriously by applying effort and not beginning with boosted accounts. Please review below to ensure you are willing to commit to the program and understand the scenarios in which you are eligible for a full refund on the service!
Terms of service
- Need to be willing to play a minimum of 10 ranked games a week.
- Must complete potential homework from coach to the best or your ability.
- Must keep regular contact with your coach and update them on your progress.
- If you go on vacation for a week. For the games you don’t play, you have to play those games before you are eligible to get coached again.
- Longer than 4 week break will be disqualified.
Money back in these situations:
- If the student follows all the rules and requirements and the coach thinks it’s an impossible task, you can get your money back.
- After one session if you don’t like your coach we can transfer coaches or give a refund.
- If head coach looks over the student and their answers to the intake and decides that this student can not be helped then we will issue a refund before a coach is assigned
In cases of "boosted students" head coach can talk to them and offer an alternative plan, or refund.
In the service we offer unlimited coaching until the rank goal is achieved. Of course students need to take the program seriously by applying effort and not beginning with boosted accounts. Please review below to ensure you are willing to commit to the program and understand the scenarios in which you are eligible for a full refund on the service!
Terms of service
- Need to be willing to play a minimum of 10 ranked games a week.
- Must complete potential homework from coach to the best or your ability.
- Must keep regular contact with your coach and update them on your progress.
- If you go on vacation for a week. For the games you don’t play, you have to play those games before you are eligible to get coached again.
- Longer than 4 week break will be disqualified.
Money back in these situations:
- If the student follows all the rules and requirements and the coach thinks it’s an impossible task, you can get your money back.
- After one session if you don’t like your coach we can transfer coaches or give a refund.
- If head coach looks over the student and their answers to the intake and decides that this student can not be helped then we will issue a refund before a coach is assigned
In cases of "boosted students" head coach can talk to them and offer an alternative plan, or refund.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: